We need a Loan Recovery Officer who will be responsible for recovering the money owed by customers in as little time as possible.He/She must effectively reduce the non-performing Loan portfolio.
Job Responsibilities
Reviewing the company debtors list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payment.
Negotiating suitable repayment plans.
Maintaining customer payment records and planning steps to recovery outstanding payments.
Responding to customer queries.
Job Requirements
Diploma in any field
At least 1 year experience in debt collection / recovery.
Excellent in verbal and written communication skills.
Must be able to deliver under strict deadlines and handle pressure effectively.