Hotel Manager at Cristabol Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4441
Job Views
199

Job Description



Responsibilities



  • Oversee personnel including receptionists, kitchen staff, and office employees.

  • Monitor employee performance and conduct regular evaluations to help improve customer service.

  • Collect payments and maintain records of budgets, funds, and expenses.

  • Welcome and register guests once they arrive.

  • Resolve issues regarding hotel services, amenities, and policies.

  • Organize activities and assign responsibilities to employees to ensure productivity.

  • Create and apply a marketing strategy to promote the hotel’s services and amenities.

  • Coordinate with external parties including suppliers, travel agencies, and conference planners.

  • Evaluate hotel performance and ensure compliance with health and safety rules.

  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

  • Oversea the entire operations and dept of a Boutique hotel and Restaurant.


Requirements



  • Degree in Business Administration, Hotel / Hospitality Management or relevant field

  • A minimum of 3 years experience in hotel management or a similar role

  • Fluency in English; knowledge of other languages is a plus

  • Understanding of all hotel management best practices and relevant laws and guidelines

  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage

  • Excellent customer service skills as well as a business mindset

  • Demonstrable aptitude in decision-making and problem-solving

  • Reliable with an ability to multi-task and work well under pressure

  • Outstanding leadership skills and great attention to detail.


Salary

N60,000 - N100,000 Monthly.

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