• Application Deadline:
• Position: Facility / Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Engineering / Technical 
  

Job Description

• We are looking to hire a highly skilled Facility/Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.


• The ideal candidate should like interacting with people in various ways such as in person, through emails, and talking over the phone.


• You must possess excellent communication skills and maintain the core values of the organisation.

Work Duties

• Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.


• Conduct proactive preventive checks on all facilities to avoid downtime.


• Ensure our properties are prepared ahead for tenant occupancy.


• Ensure all facilities meet government regulations and environmental, health and security standards.


• Market company properties for sale and leases.


• Manage complaints made to facility managers.


• Handle post-client and post-construction issues.


• Listen to and comprehend the client’s problems with the intent to solve them.


• Resolve client and resident complaints quickly and efficiently.


• Keep clients updated on the latest products to increase sales.


• Prepare and send weekly Newsletters.

Qualifications and Background

• Minimum of HND in Property Management or related fields


• 3 - 5 years of experience


• Experience working in the Nigerian Real Estate Industry is a plus.


• Proven experience working in an office environment


• Proficiency in the use of Microsoft Word and Excel.


• Good telephone etiquette.


• Ability to multitask.


• Excellent organisational skills


• Highly organised, thorough and detail-oriented.


• Superior problem-solving skills in business and everyday situations.


• Ability to apply critical thinking skills to resolve difficult issues.


• Ability to remain calm in frustrating situations.


• Effective written and oral communication abilities.


• Excellent recordkeeping and data entry skills.

Application Closing Date: 26th May, 2023.