• Application Deadline:
• Position: Relationship Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

RESPONSIBILITIES:

• Solicit/develop and maintain profitable long-term account relationship with customers


• Ensure prompt repayment on outstanding and due obligations.


• Attend trainings, meetings and sales team performance review sessions for the department on a weekly and monthly basis.


• Prompt processing of loan facilities.


• Effective collection of all Past Due Obligations (PDOs).


• Prompt processing of liquidation of facilities and rollovers.


• Effective Relationship Management


• Monthly achievement of P & L budgets


• Monthly achievement of Balance sheet


• Solicit/develop and maintain profitable long-term account relationship with customers.


• Implement plans for growing client base.


• Identify new business opportunities and high value relationships for conversion to the Organization’s customer base.


• Manage and deepen relationships with existing and prospective customers.


• Appraise risk assets and monitor their disbursement.


• Ensure efficient service and maintenance of relationship with customers.


• Ensure loan loss is in line with recommendations to Risk & Recovery


• Ensure Departmental operating cost is within approved budget.


• Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.


• Maintain adequate records of all transactions in the unit


• Follow through on set targets set for generating risk assets thereby creating revenues for the organization

REQUIREMENTS:

• BA in marketing or related filed


• 3-5years of sales experience in an audit/financial industry


• Excellent customer service and sales skills.


• Strong verbal and written communicator.


• Excellent phone and presentation skills.


• Proficiency in Microsoft Office, CRM, and sales software programs.


• Good negotiation and problem-solving skills.


• Proven experience in a customer facing role – preferably sales aligned


• Friendly and outgoing personality


• Self-starter who can work with little supervision


• Goal-oriented with the ability to track and achieve KPIs