• Application Deadline:
• Position: Head of Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Rivers


• Job Field Administration / Secretarial 
  

About the job

• We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance, including designing policies, overseeing customer service and implementing technology solutions.


• He/she will be an analytical and strategic leader with broad business knowledge and commitment to productivity and compliance.


• Ultimately, ensure our operations run smoothly and that people are productive.

Description:

• Improve the operational systems, processes and policies to support the organization's mission, specifically supporting information flow, business process and organizational planning in Jobgam Technologies.


• Manage and increase the effectiveness and efficiency of Support Services (IT, Customer Experience and Finance Operations).


• Play a significant role in long-term planning, including an initiative geared toward operational excellence.


• Effectively coordinating the operations of the technical processes.


• Ensuring the implementation of effective processes that continuously improve the Service standards of Jobgam Technologies.


• Oversee overall back-end management, planning, systems and controls.


• Development of individual program budgets


• Invoicing to funding sources, including calculation of completed units of service.


• Payroll management, including tabulation of accrued employee benefits.


• Regular meetings with the Executive Director of Jobgam Technologies concerning fiscal planning.


• Formulate business strategy with others in the executive team


• Design policies that align with the overall strategy


• I'd like you to please oversee the implementation of technology solutions throughout the organization.


• Manage contracts and relations with customers, vendors, partners and other stakeholders.


• Mentor and motivate teams to achieve productivity and engagement


• Report on operational performance and suggest improvements


• Demonstrated leadership and vision in managing people and major projects or initiatives.


• Excellent interpersonal skills and a collaborative management style.


• Excellent communication skills, both verbal and written


• Knowledge of government contract management and experience in organizational effectiveness and operations management implementing best practices.


• Persuasive with details and facts


• Delegate responsibilities effectively

Requirements:

• B.Sc in Management or any other related field


• A minimum of 7 years of working experience in operational management, Strong background and work experience in industries such as Financial Institutions, HR-Tech, FinTech, and Payment platforms, are required.