• Application Deadline:
• Position: Business Development & Operations


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 

Job Purpose / Summary

• Motivated, personable business professional with good educational qualifications and reasonable years of work experience in a formal business organisation, preferably consulting.


• Must have talent for quickly adapting to, and mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels.


• Teachable, flexible and versatile. Able to drive in continually deadline-driven environments.


• Excellent team player.


• Determined to produce results constantly and consistently in a highly efficient manner.

Basic Functions

• Business Development


• Client Relations Management


• Business Operations Management inc. Training


• Social Media Management


• Managing the CEO Office


• Traffic Control.

Specific Duties

Business Development:

• Acquire new clients


• Grow the bottom-line consistently and incrementally


• Enhance the marketing communications strategy by offering a diverse service offering to a diverse audience


• Improve on service offering by continually developing new products


• Manage and update the currency of the company's marketing communication materials; Company Profile documents, Company Credentials Deck.

Client Relations Management:

• Grow existing client business and ensuring zero attrition


• Maintain processes that ensure optimal client relationship management


• Ensure repeat business.

Business Operations Management:

• Deliver on the company's Service promise


• Ensure adequate preparation and flawless execution of all activities; Training, Workshop, Seminars, Virtual engagements etc


• Maintain optimal service quality with all services


• Document all work processes and activities to ensure that knowledge is effectively captured and managed.

Training Operations Management:

• Write Training proposals for Clients briefs


• Develop and implement training programs for Clients


• Manage facilitator relations


• Continually modify, revise, and update the content of existing training programs to fit current trend.


• Produce training materials, manuals or documentation and multimedia visual aids


• Use audio visual aids, computers, and teaching applications


• Manage a training budget


• Client/Internal Training Workshop Quality Management


• Prepare post training feedback or reports on training groups, targets and accomplishments.

Social Media Management:

• Oversee a social media strategy


• Develop and manage digital marketing campaigns


• Manage and maintain the organisation’s website


• Write and optimise content for the website and social networking accounts such as Facebook, Instagram, Twitter etc.


• Continually work on the Search Engine Optimization of the website(s)


• Edit and post videos, pictures and audio content to online sites


• Arrange webinars and online training


• Write copy for email marketing campaigns.

Managing the CEO Office:

• Act as the first point of contact: dealing with correspondence and phone calls


• Managing diaries and organising meetings and appointments, often controlling access to the manager/executive


• Booking and arranging travel, transport and accommodation


• Organising events and conferences


• Reminding the manager/executive of important tasks and deadlines


• Typing, compiling and preparing reports, presentations and correspondence


• Managing databases and filing systems.

Traffic Control:

• Set up and conduct weekly status meetings


• Follow up on delivery targets


• Liaising with staff, suppliers and clients.

Minimum Education Required

• Bachelor's Degree in Humanities or Social Science


• Master's Degree will be an advantage.

Minimum Years of Experience Required:

•  3 - 5 years experience.

Knowledge & Skills Required:

• Proficient use of Microsoft Office


• Time Management


• Project Management


• Organisation and Planning


• Research skills


• Excellent Communication: Oral and written


• Inter personal relationship management


• Team Building


• IT-Savvy: Digital Media use and management


• Creative Solution-Oriented


• Avid reader/Proof reading


• Presentation Skills


• The ability to write reports, keep records, and work within budgets.

Personal Attributes:

• Demonstrate sound work ethics


• Be honest and trustworthy


• Be respectful


• Possess cultural awareness and sensitivity


• Be flexible hours and environment [hybrid] Hours are 8 to 5, Monday to Friday. Sometimes you may need to work more flexible hours, and weekends. You'll be office-based, the role involves a lot of traveling, expect to travel for projects.