Job Description
Job Description
- We are looking for Field Agents who will be responsible for promoting the Jinja App, sourcing customers and rendering operational/quality assurance services to these customers
- You must be a reliable, driven, and self-directing individual with the ability to persuade and convince potential customers to join our passion.
- You are a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
Responsibilities
- Build, manage and maintain a strong pipeline of leads composed of potential customers for Jinja.
- Have a thorough understanding of the Isidore brand and Jinja App and act as ambassadors to all customers.
- Own and deliver on expected target numbers of customers.
- Engage with other teams in the business for 2-way comms: inform them of demand, and learn about product evolution.
- Handle customer complaints alongside Customer Support Agents.
- Be responsible for your own portfolio of customers with regards to cross-selling, upselling, and value delivery.
- Be the point person responsible for aggregating and fulfillment of orders on the marketplace app.
- Be responsible for making sure the correct items and quantities included in an order are off-loaded from the delivery truck at each location
- Send weekly aggregation reports of all orders that have been delivered, and off-loaded from the truck, including company name, location, items delivered, price, quantity, and any other relevant information related to the order
- Source potential businesses with the aim of registering as a supplier, and onboarding them as off-takers.
- Be the point of contact for Isidore business in Lagos
Qualifications
- Interested candidates should possess relevant qualifications.
- At least 1 year relevant work experience.
- Good negotiation skills.
- Super curious and diligent attitude to work.
- Always be prepared to show up.
- Strong relationship building and management skills.
- Sales-driven and analytical mindset.
Remuneration
Monthly stipend, transport allowance, call credit allowance and commission on sales profit.