• Application Deadline: Tue, 16 May 2023 00:00:00 GMT
• Position: Manager - Wholesale Delivery


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 10 years


• Location Lagos


• Job Field ICT / Computer 
  

JOB DESCRIPTION

The Manager Wholesale Delivery will be accountable to achieve the following objectives: 

• Provide End to end solution design of L2VPN, L3VPN and SDH P2P or P2MP 


• Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within OpCos by working with the network teams within OpCos 


• Prepare change request for service implementation and submit on the relevant internal server, follow the change implementation with implementation team or managed service entity 


• Track service usage for customer and recommend possible upgrade solutions 


• Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck 


• Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team 


• Support the delivery of systems through 3rd parties, consortiums, international operators with other priorities 


• Provide various reports for wholesale to monitor the network and the services 


• Liaise with the GEBU SPOC and with the Enterprise business units for multi-country enterprise fixed line last miles implementation


• Ensure full customer satisfaction over the wholesale service delivery process 

Role Deliverables

• Inputs to complex client proposals, both internal (MTN OpCos, Enterprise business units) and external, from a technical point of view 


• Analysis of the utilisation of the current connectivity infrastructure 


• Inputs for asset investment recommendations 


• Integrated carrier wholesale solution design/landscape 


• Support Updating Opco implementation strategies 


• Support customers, suppliers and make sure that the service is delivered on an agreed level of quality 


• Lead and manage cross-functional, collaborative teams on standard IP/MPLS network architecture development or process improvement initiatives 


• Role Dependencies 


• Inputs for wholesales business units in client solution designs 


• Understand the sales service order form and the customer requirements and translate to a technical solution 


• Keep updated records of the services provisioned and circuit on the Global MTN infrastructure 


• Technical solutions alignment to regulatory approval across multiple jurisdiction

Experience: 

• At least 10 years experiences in Telecommunications, with planning, implementation and operational experience 


• At least 5 years experiences in fixed infrastructure and IP environment 


• Experience on IP, OTN, WDM and SDH 


• Experience on Huawei transmission equipment (OSN) 


• Experience on Huawei IP equipment (NE40) 


• Experience in multi-country network solutioning, International Carrier Business, Submarine Cable consortiums 


• Experience on technical specification and procurements processes – 


• Experience on leading vendor negotiations 

Competencies: 

• Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members  


• Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills 


• Strong communication skills 


• Highly client driven interactions 

Other: 

• Regional and international travel