• Application Deadline:
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• City Gbagada


• Job Field Administration / Secretarial 
  

Responsibilities

• Welcoming patients and visitors and managing telephone calls.


• Managing appointments- Scheduling appointments and keeping those appointments on time.


• Assisting patients with completing necessary forms and documentation.


• Managing the reception- Ensuring the waiting and reception areas are kept neat, clean and calm; reporting on any damage


• Responsible for patient eligibility verifications with health maintenance organizations (HMO).


• Comforting distressed patients- this may range from simply fixing any appointment issues that may arise, responding to distressed patients with compassion.


• Ensure that patient right to confidentiality is maintained at all times.


• Ensure that every person who visits the hospital, be it a patient or a visitor, leaves as a satisfied customer.


• Processing billing and payments using Electronic Medical Records (EMR).


• Acting as a liaison with patients and providers in a compassionate and kind manner.

Qualifications and Skills Required

• B.Sc / HND in a related field.


• 2-3 years of experience working in a medical facility is compulsory


• Exceptional time management.


• A genius organizer.


• Dependability.


• Outstanding interpersonal skills.


• Strong technical receptionist skills.


• Ability to work independently.


• A brilliant communicator.