• Application Deadline:
• Position: Regional Salesforce Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

About The Role

Supporting our Regional sales teams and leadership you will unlock the full potential of salesforce across the business.

Responsibilities:

• Support sales teams and leadership to unlock the full potential of Salesforce.


• Close cooperation with Regional Director, Sales Leads and Partner Directors.


• Analysis of the business requirements and mapping them to Salesforce capabilities.


• Serving as the regional “owner” of Salesforce and maintaining the hygiene of the platform.


• Work with the global CRM and other regional owners on developing Salesforce further.


• Monitor usage and support teams to ensure necessary inputs within given deadlines.


• Preparation and leading of internal workshops and training.


• Work with finance and controlling to make sure the data is correct and consistent.


• Create and analyze reports and dashboards on Salesforce, Google BigQuery and Looker Studio.


• Provide data backed consultation using Salesforce to create business impact.

Qualifications:

• Experience as a IT System/Business Analyst or a Salesforce Consultant


• Experience in documenting business processes and requirements


• Great communication skills


• Ability to transfer knowledge


• Good analytical skills


• Very good level of English proficiency 2nd language preferred


• Knowledge regarding IT system lifecycle


• Problem solving attitude and quick learning


• Open minded seeking for innovative solutions