• Application Deadline:
• Position: Specialist, Business Intelligence


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Job No: IRC5056

Job Summary

• Gather and process consumer data for input into EMTS's overall business plan

Principal Functions

Operational:

• Gather and analyse consumer data along but not limited to the following parameters:
  
  
  
  • Minutes of Use (MOU)
  
  
  • Line activation
  
  
  • Recharge trends/statistics
  
  
  • Customer churn
  
  
  • Average call duration
  
  
  • Call destinations etc.
  
  
  
  


• Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.


• Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.


• Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.


• Develop and maintain an up-to-date database of all consumer information on EMTS's network.


• Liaise with relevant units/teams/functions in carrying out all relevant activities.


• Attend team/divisional/departmental meetings as required.


• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.


• Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management


• Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.


• Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT)


• Perform any other duties as assigned by the Manager, Business Intelligence.

Educational Requirements

• First Degree or its equivalent in a relevant discipline

Experience, Skills & Competencies:

• Minimum of three (3) to five (5) years post NYSC relevant work experience.


• Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.


• Advance knowledge of Structured Query Language (SQL).