• Application Deadline: Wed, 31 May 2023 00:00:00 GMT
• Position: Customer Care Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Customer Care 
  

About the Job

• Acting as a liaison between the company and customers, interacting with customers and attending to customers’ inquiries, requests, complaints and feedbacks timely, documenting all inquiries, requests, resolutions, and follow-up tasks and providing excellent customer service.

Requirements

• A Bachelor’s Degree in Business Management, Finance, Public Relations, Mass Communication, Sociology, Media Studies & Marketing or a related field,


• Minimum of 1 year relevant work experience in customer service field, you are proficient in Windows and MS office/high level of Excel.


• You possess empathy, excellent interpersonal and communication skills, problem-solving skills, strong organizational and analytical skills and multi-tasking ability;


• You are fluent in spoken and written English, speak at least one native language is a plus.


• You are either base in or willing to relocate to Lagos State.


• You are expected to resume in June 2023.