Job Description
JOB PURPOSE:
The core responsibility of this role is to support the General Manager and perform a range of administrative functions in the Organization.
SPECIFIC JOB RESPONSIBILITIES
Administrative Support Responsibilities
- Executive Management Support (Managers and Chairman)
- Work directly with the GM and support all aspects of administrative work
- Draft, review and send communications on behalf of the Country office
- Organize and prepare for meetings, including gathering documents and attending to logistics of meetings and taking minutes.
- Answer and respond to phone calls, communicate messages and information to the team
- Coordinate project and local team travel arrangements
- Maintain various records and documents for Management
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed
Finance & Accounting Responsibilities
- Prepare, reconcile, and submit expense reports and vouchers
- Maintain paper and electronic filing systems.
- Filing of FIRS/LIRS monthly/annual returns and Tax payments
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
Human Resource Responsibilities:
- Maintains accurate and up-to-date human resource files, records, and documentation.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Maintains the integrity and confidentiality of human resource files and records.
- Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
- Provides clerical support to the HR department. e.g. leave management.
- Coordinate the recruitment processes e.g. scheduling interviews, preparing interview questions, sending out technical tests, and participating in the interview sessions.
- Conducts or assists with new hire orientation.
- Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
- Performs other duties as assigned.
- Commitment to Turnkey Africa’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to customers, employees, management, and/or partners in everyday performance and interactions.
QUALIFICATIONS
- Education: Bachelor’s degree in Human Resources, Business Administration or Accountancy.
Experience & Skills
- Minimum two years’ prior experience in supporting senior executives and teams.
- Experience in basic human resource management.
- Experience in the technology industry.
- Experience working with technology productivity tools.
- Excellent written and verbal communication skills.
- Exceptional writing, editing, and proofreading skills.
- Advance understanding of computer software and programs, such as Microsoft Office.
Personal Attributes:
- Ability to build, support productive working relationships and sustaining with senior management and teams.
- Responsive to changes in client and stakeholder needs and expectations.
- Display personal drive and integrity by seeking feedback from others. Show commitment to learning and self-development.
- A detail-oriented self-starter with prior experience in the technology industry.
- Exhibits sound judgment with the ability to prioritize and make decisions.
- Energetic and eager to tackle new projects and ideas.
- Resourceful, can-do attitude.
- Thrives in a fast-paced environment.
- Good time-management skills.
- Good Organization skills.
- Ability to execute various tasks simultaneously
- Excellent Interpersonal skills.