Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e banking product offerings
Evaluate credit worthiness of customers by processing loan applications and documentation
Monitors active loans and enforce collection and recoveries
Ensures the achievement of all budget parameters
Develop referral networks and cross-sell products and services
Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
Actively seek out new sales opportunities through cold calling, networking and referrals
Expedites the resolution of complaints to maximize satisfaction and boost customer service experience
Achieve a healthy portfolio and deposit mix
Executes marketing strategy and develop marketing campaigns
Ensures compliance with all internal policies and regulatory guidelines
Monitors competition by gathering current marketplace information on pricing, products, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Identify potential loan markets and develop referral networks
Perform any other duties as may be assigned by Management
Requirements
BSc/ HND in Social Science or any other related course
Minimum of 1 year experience as a marketer preferably in a microfinance institution is preferable
Demonstrated ability to communicate, present and influence credibly and effectively at all societal levels.
Proven ability to drive the sales process
Strong business sense and industry expertise
Basic understanding of sales principles and customer service practices
Excellent communication and interpersonal skills
Strong planning, organizational and time management abilities
Proficient in the use of MS Office package
Proximity to mainland axis particularly Ikeja and Gbagada is an added advantage.