Job Description
Duties and Accountabilities
- He/she will provide a wide range of administrative support and the accountabilities will include, but not limited to, the following areas:
- Provide primary assistance in the implementation of the unit’s work program, including some specialized support in specific areas e.g. task management, procurement, database management, information technology, editorial assistance, etc.
- Assist team or work unit(s) by editing/drafting a variety of routine documents, applying effective proofreading and grammar;
- Identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining the appropriate application;
- Use word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution; prepare standard system-generated and customized reports, memoranda, and other communications; process documents for signature, ensuring documents adhere to the World Bank’s standards and guidelines;
- Coordinate team schedules, meetings, and appointments, undertake standard logistical preparations for various events, e.g. meetings, conferences, workshops, negotiations, etc.;
- Organize mission activities which include preparation/updating of mission itineraries and briefing materials, coordination of meeting schedule, travel, and security arrangements, etc.;
- Maintain current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team;
- Suggest ways to enhance work organization and effectiveness; exercise quality enhancement function for project and other documents by ensuring adherence to departmental, Vice-Presidential Unit (VPU) and institutional guidelines;
- Attend meetings, draft minutes and ensures timely clearance and distribution; participate in mission field work as and when required;
- Additional ad-hoc responsibilities as assigned by the Country Manager.
Selection Criteria
- Minimum of Bachelors’ degree and/ college diploma with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization;
- Excellent organizational, administrative and effective time management skills;
- Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally;
- Strong attention to detail and to maintaining high quality standards;
- Ability to produce high quality work under pressure;
- Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member in various groups;
- Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality;
- Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact and diplomacy;
- Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision;
- Strong communication skills in English (verbal and written), including ability to draft, proofread and edit correspondences and ensure quality of written outputs;
- Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy and confidentiality;
- Good computer skills; proficiency with various software technologies such as MS Office, Outlook, One Drive and other standard office productivity software. Ability to learn quickly new software applications.
- High degree of motivation, initiative, flexibility, and reliability.
- Work will involve frequent interaction with the following:
- Internal contacts: other VP units, World Bank as well as staff in all locations, locally and internationally.
- External contacts: Government Officials, Consultants, External Organizations, and other Service providers