• Application Deadline:
• Position: TV Technician


• Job Type Full Time


• Qualification Vocational


• Experience 5 - 10 years


• Location Lagos


• City Gbagada


• Job Field Engineering / Technical 
  

Brief Description

• Full and complete engagement in attending, repairing, servicing of customers complaints and must always ensure customers satisfaction.

Duties

• Attend all calls assigned by the supervisor.


• Report back to office on any Customer feedback.


• Do site survey and report to office to advice unit capacity and installation planning.


• Reduce repair turnaround time.


• Increase Customer satisfactory level.


• Adequate communication with customer and to the team.


• Ensure adding value to customer confidence on products.


• Follow up with customers pending job and update to closure.

Requirements

• Technical Trade Test competency.


• Plus 5-10 years of experience in Home Appliance Field.


• Leadership and team spirit


• Customer education satisfaction


• Coordination and planning


• Problem solving culture