We are seeking an experienced Sales Manager to join our financial institution. The successful candidate will be responsible for a wide variety of coordination, management and training of the retrieval/ maintenance officers.
Key Responsibilities:
Respond to and drive mitigation of customer-impacting incidents as quickly as possible. This might require an occasional response to incidents during the night or weekends.
Manage assigned projects and program components to deliver services in accordance with established objectives
Takes inventory of retrieved devices and transfers them to the appropriate units.
Escalates uncooperative agents to line managers for further necessary actions.
Experience with system planning, team management and capacity tools and analyses
Broad knowledge of Fintech space and POS terminals.
Manage and motivate a team of sales representatives to achieve sales targets and drive revenue growth
Identify new business opportunities and develop relationships with potential clients
Conduct regular performance evaluations for the sales team to identify training needs and areas for improvement
Collaborate with other departments to ensure effective communication and coordination of sales activities
Qualifications:
Bachelor's degree in Business Administration, Marketing, Finance or a related field
3 years of Proven experience managing a team required in the financial services industry
Strong leadership and team management skills
Excellent communication, negotiation, and interpersonal skills
Ability to develop and implement effective sales strategies
In-depth knowledge of financial products and services