Account Manager at iTEKKU Solutions Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
45396
Job Views
115

Job Description



Key Responsibilities:



  • Will be responsible for driving Retail chains Key Merchant-Acquiring in the General Retail industry such as but not limited to; Supermarkets, Hypermarkets, Convenience stores, Retail stores, Distributors, wholesalers, Auto retailers, home furnishing retailers, Bookstores, etc.

  • The ideal candidate will be apt in building strong relationships with Top merchants in the General Retail industry.

  • Possess a very rich network of Key Account merchants in the assigned Vertical.

  • Manage a team of Key Account Managers who will acquire Key merchants within the vertical.

  • Possess contacts and relationships with Key decision makers of top players in their vertical.

  • Identify needs and requirements to promote the organization’s solution and achieve mutual satisfaction.

  • Attend industry related events to expand relationships with Key vertical merchants.

  • Partner with Major associations of various sub-sectors within the verticals for acquisition.

  • Manage and maintain Key Accounts relationships.

  • Timely resolution of merchants’ complaints Continuously build Key Accounts networks in the assigned vertical.

  • Have a good understanding of overall products and services and be able to advise others about them.


Requirements



  • Bachelor’s Degree in Sales and Marketing or related fields.

  • A minimum of 5-years of experience in Merchant Business in Fintech or a Commercial Bank managing Vertical Merchants.

  • Strong communication and interpersonal skills.

  • Proven experience managing a high performing sales team.

  • Strong record of success within the key account management, ideally within the fintech industry is a plus.

  • Extremely flexible, result oriented, hardworking with a strong track record of success.

  • Self-motivated and able to work independently to meet and exceed sales targets.

  • Proven experience in Customer Service is a plus.


Business Impact:



  • Long term strategy and overall business philosophy typically guide this role.

  • Impact is medium-term but may be involved in longer term strategic planning.

  • Develops SME pipeline and close sales for iTEKKU platforms and business.

  • Develops commercially sound solutions that influence business unit results and improve brand awareness.

  • Increased awareness of functions outside of own business area.


Authority/Decision Making:



  • Able to engage at Board level both internally and externally to strategically position iTEKKU for maximum competitive advantage.


Skills/Experience:



  • Strong (verbal and written) communication skills with an ability to build relationships.

  • In-depth understanding of business development, sales, and management.

  • Excellent customer experience

  • Solid Experience with CRM software and MS office

  • Excellent Interpersonal and problem-solving skills


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