Job Description
Key Responsibilities:
- Will be responsible for driving Retail chains Key Merchant-Acquiring in the General Retail industry such as but not limited to; Supermarkets, Hypermarkets, Convenience stores, Retail stores, Distributors, wholesalers, Auto retailers, home furnishing retailers, Bookstores, etc.
- The ideal candidate will be apt in building strong relationships with Top merchants in the General Retail industry.
- Possess a very rich network of Key Account merchants in the assigned Vertical.
- Manage a team of Key Account Managers who will acquire Key merchants within the vertical.
- Possess contacts and relationships with Key decision makers of top players in their vertical.
- Identify needs and requirements to promote the organization’s solution and achieve mutual satisfaction.
- Attend industry related events to expand relationships with Key vertical merchants.
- Partner with Major associations of various sub-sectors within the verticals for acquisition.
- Manage and maintain Key Accounts relationships.
- Timely resolution of merchants’ complaints Continuously build Key Accounts networks in the assigned vertical.
- Have a good understanding of overall products and services and be able to advise others about them.
Requirements
- Bachelor’s Degree in Sales and Marketing or related fields.
- A minimum of 5-years of experience in Merchant Business in Fintech or a Commercial Bank managing Vertical Merchants.
- Strong communication and interpersonal skills.
- Proven experience managing a high performing sales team.
- Strong record of success within the key account management, ideally within the fintech industry is a plus.
- Extremely flexible, result oriented, hardworking with a strong track record of success.
- Self-motivated and able to work independently to meet and exceed sales targets.
- Proven experience in Customer Service is a plus.
Business Impact:
- Long term strategy and overall business philosophy typically guide this role.
- Impact is medium-term but may be involved in longer term strategic planning.
- Develops SME pipeline and close sales for iTEKKU platforms and business.
- Develops commercially sound solutions that influence business unit results and improve brand awareness.
- Increased awareness of functions outside of own business area.
Authority/Decision Making:
- Able to engage at Board level both internally and externally to strategically position iTEKKU for maximum competitive advantage.
Skills/Experience:
- Strong (verbal and written) communication skills with an ability to build relationships.
- In-depth understanding of business development, sales, and management.
- Excellent customer experience
- Solid Experience with CRM software and MS office
- Excellent Interpersonal and problem-solving skills