• Application Deadline:
• Position: Sales Support Specialist (Meters)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Engineering / Technical 
  

Job Purpose

• The Sales Support Specialist will be responsible to address the growing demand of the Meters business and to participate in the analysis and preparation of technical and commercial offers.

Responsibilities

• Support sales representatives to increase their productivity and to have more time for the sales operations.


• Supporting in getting approvals for our products from the utilities or any other entity.


• Study the market with the on-ground sales team.


• Contact customers to get extra data needed for the request for quotations (RFQ)


• Manager & guide the back-office team in the daily tasks (handling inquiries, offers preparation,..etc)


• Follow up on orders & delivery dates and to make sure that sales representatives have available quantities of sales support material such as product brochures.


• Work on standardized and specific meters models per utility.


• Review orders when received to make sure that prices, payment terms, conditions, required delivery, items description etc… are correct and related to pre-offer, and directly contact the customers to solve any problems.


• Make sure from orders accuracy and that they are processed on time with the different department till it reach planning department and get a delivery date, to be communicated with the client.


• Communicate with customer through sales team to inform them in case if any delays and discuss alternative solution and availability for delivery.


• Update the sales records on weekly basis and report it to the manager.


• Responsible to gather all supporting documents (such as Technical offer, Certificates etc…) to be submitted with the offer.


• Responsible of product launching to create market awareness.


• Accountable for the product/factory certification.


• Manage technical relationship with the regulatory, local MAPs, customers, and end user.


• Responsible of sizing the market to map it


• Respond to complaints from customers and give after-sales support when requested.


• Managing the technical visits in Nigeria factory to satisfy customer technical business needs.


• Plan monthly follow up visits to utilities to follow up on HES/integration.

Qualifications

• BSc / BA in Engineering or relevant field; certification in sales or marketing will be an asset


• 3 years of experience in the field in a local factories/ local MAPs/ utility company.


• Well-organized, attentive to details and responsible with an aptitude in problem-solving


• Strong follow up skills


• Excellent verbal and written communication skills


• A team player with high level of dedication


• Strong numeracy skills


• Good computer skills (MS Office)


• Full Proficiency in English.