Job Description
JOB OBJECTIVES
To effectively lead and manage all depot territory activities to achieve a high level of customer service and satisfaction at a profit whilst ensuring full compliance with company policies and procedures
KEY RESPONSIBILITIES
- Drive daily engagement with STEs where customers performance will be reviewed and timelines agreed.
- Manage day-to-day and sales operations of the depot/ Sales Territories including all assets within the depot and the Vans for secondary sales.
- Identify skills competency gaps of STEs with a view to filling the gaps.
- Monitor and analyse products stock versus sales forecast to have 0% OOS.
- Responsible for inventory management and ensure zero expired / obsolete stock. Makes sure that the FIFO rule is strictly followed.
- Make sure the stock returned from customers are complying with the stock return policy.
- Check and raise alerts on any issues with the stock that would make it improper to sell.
- Liaise with the insurance company on behalf of the assigned depot to ensure 100% cover of all inventory in the depot
- Manage depot costs in line with company policy.
- Monitor and analyse distributors performance with a view to assisting the distributors increase capacities.
- Ensure full compliance of all forms of Credit exposure to Distributors by the Company
- Drive quarterly meetings with distributors to review health check report with a view to improve distributors performance.
- Liaise with onsite security to ensure the safety of Promasidor goods and assets
- Record and report all accidents and near misses in the depot
- Monitor, analyse and report MTD & YTD sales by Depot/Category/Brand/SKU to the Regional Sales Manager.
- Agree and review route plan with team with a view to ensuring that all customers are captured.
- Monitor and review territory performance by STE/Customer/Category/Brand/SKU.
- Monitor and ensure price compliance in the the territory and also report competitors activities.
- Making appointments with & meeting new Customers in person or by phone, e-mail or other safe Social Media platforms.
- Proper documentation of all business transaction documents & reconciliation.
- Drive a motivated sales team by implementing a special incentive scheme as well as applying appropriate sanctions for non-compliance.
- Fully in-charge of the Route to Market Activities and related personnel: STEs, OMSRs and VSRs.
- Carry out any assigned food safety jobs by the head of department/ food safety team leader.
JOB REQUIREMENTS
EDUCATION
- Bachelor’s Degree or its equivalent.
EXPERIENCE
- 5 - 7 years’ experience in sales preferably in the manufacturing industry.
KNOWLEDGE & SKILLS
- Organizing and planning
- Business acumen
- Service level monitoring
- Basic Selling skills
- Data analysis and Utilization.
PERSONAL ATTRIBUTES
- Negotiating
- Analytical
- Interpersonal Skills
- Relationship Management
- Decision Making
- Customer relationship
- Strategic Thinking