• Application Deadline: Tue, 19 Sep 2023 00:00:00 GMT
• Position: Team Lead, Network Monitoring Centre


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 6 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• The ideal candidate will proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.


• S/He provides supervision of all first-level active and passive on-site and off-site technical support for all our infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.


• To consistently provide high-quality customer service and support while ensuring customer satisfaction.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.


• CCNA, CCNP (Desired).


• 4 - 6 years work experience.


• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.


• Understanding of iTIL v4 service management


• Excellent business communication skills both verbal and written.


• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology


• Experience with Wired, Wireless Point-to-Point and Point-to Multipointtechnologies is desirable.


• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.