Job Description
About The Role
As the Programme Officer of School and Community Management you will be responsible for assisting in the management of the entire “front of house” school operations from beginning to end. This is a highly hands-on job, involving intense programme management skills, impeccable customer service, and constant accountability. This includes managing the engagement field team responsible for launching and managing new partnership schools as well as overseeing the execution of advertisements, events, and parent programmes.
What You Will Do
- Coordinate the Management of ‘KwaraLearn Education’ Partnership Schools in collaboration with the Director of Schools, Academics and Programme Schools, Manager.
- Supervise and Manage Community engagement for building powerful public schools
- Develop, manage and supervise PTA engagement activities in day to day running of the schools
- Coordinate schools, supplies, grounds, and overall inventory management; principal supervision and mentorship; and more – including accountability measures
- Coordinate community outreach across all ‘KwaraLearn Education’ Partnership communities including advertisements, events, communications, programmes, promotions and more aimed at parents, community leaders and influencers, and general public
- Spend time in KwaraLearn Partnership communities developing knowledge of the communities as well as driving customer insights and critical business issues opportunities
- Assist in recruiting, induction trainings, workshops, and on-going professional development
- Oversee the collation of information from all departments; maintain weekly trackers, supervise data collection from field; work with assigned partners and Director to increase community linkages.
- Ensure that schools grounds and buildings are maintained, oversee repairs, and training principles.
- Develop and work with Parent Teachers Associations, Community Leaders in developing strategic plans for school management.
- Oversee activities of the department in the absence of the Director.
What you should have
- A Bachelor's degree in Social sciences, Community Development, Business Management or in any relevant field.
- At least 2 years relevant experience, including extensive experience in operations, programme management, managing field teams, retail, sales, and customer strategy
- Prior experience working within a fast-paced, metric driven sales organization; start up or high-growth company experience preferred
- Experience working with low income customers; community engagement in the education or health sector is a major plus
- Experience planning events; interacting with major stakeholders; community, business and government
- Passion for NewGlobe’s vision of democratizing the right for all children to succeed.