• Application Deadline:
• Position: Head, Products - Value Chain and Partnership


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Main Responsibilities

• Profile the Nigerian market to identify key segments/institutions/corporations for possible strategic alliance to expand/strengthen the Banks’ business operations.


• Maintain contacts/relations with customers after corporate accounts have been opened or service delivered and ensure that customers are informed of important issues pertaining to their accounts.


• Periodic product performance assessment and review where necessary.


• New product development to reach new markets satisfy evolving market demands.


• Constant staff engagement and product knowledge for Accounts Officers.


• Monitor the performance of branches across all value chain products and provide support to Account Officers and their supervisors.


• Develop and grow the bank’s Value Chain products and meet agreed targets by building relationship with FCMGs, HNIs, Associations and Corporate entities and Insurance Companies.


• Maximize customer Satisfaction by ensuring quick and professional service delivery and prompt complaints management/resolution.


• Work with Account Officers to target Loan clients to bring all their business partners/Associates, suppliers and distributors to the bank.


• Leverage market engagement, and market research to support product review and new products development.


• Understand the target market specifications and bespoke product offerings, including industry, and market analyses to guide service/product offerings and market strategies.


• Engage customer segments, sales teams, and gather market intelligence to support/guide product review and development efforts.


• Maintain relationships with current clients and identify new prospects within identified target markets


• Promote the Bank referral system to expand Loan clients.


• Plan and organize market storms and survey of target market segments as may be required from time to time.


• Maintain constant monitoring of the organization’s niche market developments and advise top management of factors that may have an impact on the organization operations


• Collaborate with management to support and implement growth strategies


• Display a high level of professionalism and ensure compliance with applicable policies and procedures.


• Ensure the image of the Bank is held in the highest regards in the Financial service offerings to clients


• Perform other duties as assigned by Superviso

Required Qualifications and Experience

• Minimum Education Qualification of a B.Sc or HND in Marketing, Business Management, Banking and Finance, Economics or related fields with numerate coursework.


• Higher Degree and professional qualifications will be an added advantage.


• A minimum of 10 years post qualification experience, 7 years must have been spent in the financial services sector and 5 years in a Mid Management Position.

Competency / Skill Requirements:

• In depth knowledge of corporate and retail banking


• Familiar with customers at the Bottom of the Pyramid


• Superior people and project management skills; able to coach and motivate a team


• Strong written and oral communication skills; comfortable presenting to executive teams


• Strong negotiation skills


• Ability to think strategically and holistically.


• Must have a high sense of responsibility, accountability, integrity and ethical standards.


• Project development and management experience: detail and process oriented.


• Digitally and technology savvy


• Good relationship management and managing corporate solutions will be of added advantage


• Strong communication skills.