Strong organizational skills and ability to prioritize and handle multiple tasks is essential
Demonstrated ability to work independently as well as in a team environment
Excellent customer service skills and solid verbal and written communications skills are essential
Responsibilities
As a member of our upper team, the Technical Assistant will assist with the processing of new and existing customer service requests, as well as with the maintenance of accurate customer information records
In this role, you will provide support where assigned, as well as process and rate multi-state new and renewal business, quotes, issues, and endorsements
Your Technical Assistant experience will be used to maintain accurate records, documentation, and process paperwork in a timely manner and work with agents and insureds on accounts of a complex level
Perform a wide range of rating responsibilities including manual preparation of new and renewal policies, audits and endorsements for computer input
Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work