• Application Deadline: Mon, 31 Jul 2023 00:00:00 GMT
• Position: Hotel General Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 15 years


• Location Edo


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• In this role, the General Manager creates and maintains a customer-driven hotel with a member-keeping vision that inspires the associates to do their best


• Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals


• Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc


• Critically review reports of occupancy, revenue etc


• Make judgments and implement changes to maximize profits


• Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc


• Communicate with the public, staff, corporate office and owners


• Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s)


• Meet with, develop and delegate improvement plans for operation and review performance of management team


• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations


• Participate in community affairs and maintain positive public image for Precious Palm Royal Hotel 


• Meet with potential and current clients and promote the hotel


• Communicate both verbally and in writing to provide clear direction to staff


• Physically tour and visually inspect property on a daily basis


• Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel


• Greet and maintain rapport with associates and customers


• Appropriate handle associate issues in conjunction with Human Resources following PPRH policies


• Comply with attendance rules and be available to work on a regular basis


• Perform any other job related duties as assigned