• Application Deadline: Tue, 30 May 2023 00:00:00 GMT
• Position: Customer Service / Billing Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Finance / Accounting / Audit 
  

Responsibilities

• Effective communication with clients at every encounter.


• Ensure full understanding and management of client requirements and identification of further opportunities with the client.


• Ensure smooth relationship between the hospital and other stakeholders in our eco system.


• Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.


• Document Management.


• Medical Records filing and management.


• Electronic medical records management.


• Appointment booking and management manually and electronically.


• Ensure welfare of all Patients.


• Proper documentation and handover of daily activities.


• Filling all registers and sending reports per shift.


• Monitoring and control of all office stationery.


• Administering Customer Service surveys to all clients.


• Ensuring excellent Patients Experience for all patients.


• Preparation of bills for all patients.


• Collection of all forms of payments.


• Issuing of receipts for payments.


• Daily registrations and analysis of cash received.


• Debts and receivables monitoring and recovery.


• Complaints management.

Requirements and Qualifications

Education and Experience:

• B.Sc or HND in Accounting.


• Minimum of 2 years work experience as a Billing/Accounts Officer in a fast growing firm.

Skills:

• Attention to detail.


• Honesty, integrity and confidentiality.


• Team player.


• Must be sharp, analytical, smart and trustworthy.


• Must be computer literate with excellent skills in Microsoft office tools.


• Knowledge of accounting policies, techniques and practices e.g. quick books.