Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
46032
Job Views
107

Job Description

  • Application Deadline: Sat, 20 May 2023 00:00:00 GMT
  • Position: Hotel I.T Manager

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 5 - 10 years

  • Location Osun

  • Job Field ICT / Computer 



Job Description



  • A warm personality, attentive and smartly presentable.

  • Committed to delivering high levels of customer service.

  • Responds courteously and efficiently to queries and problems from guests and system users.

  • Ensures cleanliness of all data equipment and computer rooms.

  • He / She must be a self-starter, alert, energetic, responsible and flexible.

  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.

  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.

  • Should be capable of doing Root Cause Analysis on a problem.

  • Must know the Network fundamentals, general network setup and device configuration.

  • Background in highly available systems and image capture/management systems.

  • Extensive knowledge on Active Directory, Management and Implementations.

  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.

  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.

  • Prepare Policy & Procedures for the IT Department and for the user department.

  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.

  • Anti virus setup and day to day support.

  • Able to plan, assign and take the report from the IT team.

  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.

  • Ensure that policies and procedure relating to PCI compliance are updated.

  • Maintains a system error / progress log book and deals with reported problems.

  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.

  • Monitors and maintains proper inventory of hardware and software license.

  • Is aware of IT Security Policies and ensures implementation through regular staff training.

  • Keep updated with latest hotel technology and security risks on a regular basis.

  • Able to perform other IT or Systems related task assigned by the management.


Requirements



  • Candidates should possess a Bachelor's Degree qualification with 5 - 10 years work experience.

  • Ability to troubleshoot hardware and software problems.


Skill:



  • Good knowledge of server hardware, Disk storage technology, I/O devices.

  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).

  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.


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