• Application Deadline: Thu, 25 May 2023 00:00:00 GMT
• Position: Analytics Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Lagos


• Job Field Data Science / Research 
  

To drive data adoption and build insight generation capabilities around digital products and services, and a culture were data drives new features and improvements.

Responsibilities

• Team Management


• Lead cross-functional projects


• Manage the data champions within the business


• Recruit, train, develop and supervise data analysts


• Data Advocacy and Awareness


• Trainings on interactions with the dashboards


• Periodic ‘Do you know’ Series


• Shared Analytics


• Evaluate and support requests from other Interswitch business groups and shared services


• Product Analytics


• Creation and management of analytical dashboards for products


• Identify dashboard requirements for all the products


• Setup performance dashboards as required and continually maintain and improve on them


• Create dashboards that help quickly detect problems with the product


• Provide support and trainings for dashboard usage


• Pro-actively enhance dashboards in line with business realities


• Exploratory Analytics


• Analyse data to reveal intelligence for driving strategic decisions as well as data-based forecasting


• Track service improvements by continuous review of service performance


• Develop and drive analytics-based initiatives


• Data Engineering


• Setup and maintain data sources to support products analytics use cases


• Ensure that data feeding the dashboards are pro-actively updated


• Undertake / Participate in pre-processing of structured and unstructured data


• Monitor and audit data quality to ensure accuracy and completeness


• Data Science


• Build predictive, and prescriptive models and machine learning algorithms


• Develop and drive improvement initiatives


• Work on analytics objectives (Churn, growth rate and drivers, customer lifetime, product vs competition) etc


• Collaborate with engineering and product development departments


• Set and Track Key Performance Indicators for products


• Make recommendations based on analytics for service improvements

Requirements

• Bachelor's degree in a relevant discipline


• Minimum professional experience of 6 years


• Indepth understanding of Tableau and Power Bi