Spa Technician at Mshel Homes Ltd

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
46336
Job Views
187

Job Description



JOB DESCRIPTION FOR SPA TECHNICIAN



  • Always demonstrate sincere customer focus and true appreciation for the guest experience.

  • Develop and maintain adequate professional product program.

  • Develop and maintain retail product program.

  • Ensure all dealings with guests at the spa and health club area to meet or exceed the hotels operating standards.

  • Ensure all areas of the Spa are kept clean and well maintained at all times.

  • Ensure compliance with all legislation governing the operation of a Spa facility.

  • Ensure the guest experience is relaxing and in accordance with the hotel's standards.

  • Ensure the health and safety of guests and employees are paramount at all times.

  • Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.

  • Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

  • Ensure that the Spa team adhere to all hotel’s and company operational and service standards.

  • Ensure that spa department follows business conduct and ethics.

  • Ensure that spa department follows hotels policies and procedures including health, hygiene, emergency and Fire prevention.

  • Ensure that the spa department follows safety and maintain confidentiality for all guests and colleagues at all times.

  • Ensure all spa, health club and wellness equipment is maintained in good working order at all times.

  • Ensure that all stock and cash items are kept safely under lock and key.

  • Able to provide guidance, encouraging teamwork and facilitating related professional work processes.


Requirements 



  • Minimum of 2 to 5 years experience as a Spa Technician in a luxury hotel or a well-established SPA brand.

  • Passionate about the Spa and Fitness world.

  • Willing to deliver the best service and experience to our guests.

  • Demonstrated strong leadership, team, and communication skills are essential.

  • Strong working knowledge of MS Office Suite.

  • Strong working knowledge of Spa, Membership, and recreational software.


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