Digital Solutions Engineer - Digital Infrastructure & Managed Services at InterSwitch

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
46472
Job Views
91

Job Description

  • Application Deadline:
  • Position: Digital Solutions Engineer - Digital Infrastructure & Managed Services

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 2 - 4 years

  • Location Lagos

  • Job Field ICT / Computer 



JOB PURPOSE


Responsible for the deployment of new/fixes for digital solutions onsite at the banks infrastructure for the mobile business


Responsibilities



  • Testing - Uses product specifications to design test procedures and standards.

  • Solutions Analysis - Analyzes specified problems and issues to find the best technical and/or professional solutions.

  • Needs Assessment - Investigate questions relating to existing programs, processes and procedures.

  • Client & Customer Management (External) - Help senior colleagues manage client and customer relationships by using relevant sales or client systems.


TECHNICAL COMPETENCIES



  • Independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.

  • Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

  • Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.

  • Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

  • Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.

  • Finastra Trade and Finance solution

  • Java, Websphere, Weblogic, Tomcat, Oracle, Apache, JBoss


BEHAVIORAL COMPETENCIES



  • Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements.

  • Takes steps to ensure work is done properly, communicates status, and addresses any errors.

  • Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues.

  • Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality.

  • Takes steps to make methods productive andefficient. Promptly and effectively addresses process breakdowns.

  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

  • Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

  • Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service.

  • Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

  • Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.


EDUCATION



  • General Education - University (First Degree)


Experience



  • Managerial Experience - Very Limited (Minimum Experience; 2-4Years)


Deadlines: June 23, 2023


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