• Application Deadline:
• Position: Claims Advisor/Consultant (Insurance)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Insurance 
  

Key Responsibilities

• Conduct investigations to assess the damage, estimate costs and market value, review reports and other documents, and determine settlement amounts


• Develop a growth strategy focused both on financial gain and customer satisfaction


• Solely responsible for securing new business for the organization, setting goals, and developing plans in order to achieve business and revenue growth.


• Get advice from other external specialists, such as loss adjusters and forensic accountants, on complex cases


• Analyze a claim made by a policymaker to establish whether it satisfies the policy conditions


• Analyze and investigate complicated insurance claims to help prevent fraud.


• Manage all administration aspects of the claim, ensuring that case notes, logs, and diaries for each customer are completed on time and accurately


• Uphold relationships and communication with insurance firms and clients.


• Examine claims and files to ensure that all company and industry standards have been met


• Adhere to legal requirements, industry regulations, and customer quality standards set by the company.


• Build strong relationships with clients, industry professionals, and key stakeholders.


• Working alongside a legal counsel team in claims involving litigation

Requirements

• First degree in business administration or any related field


• 3+ years of professional experience as a Claims advisor/Sales consultant


• Proven work experience in loss adjustment from an insurance sector


• Excellent customer service, negotiation, and problem-solving skills.


• Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers


• Administrative, organizational, and time management skills


• The ability to work well under pressure


• Excellent knowledge of the latest local, state, and federal insurance-related policies.


• Good understanding of insurance claims negotiation and settlement techniques.