• Application Deadline: Tue, 30 May 2023 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• City Victoria Island


• Job Field ICT / Computer 
  

Job Summary

• We are seeking to employ an IT support officer to assist the IT lead in driving technological innovation and ensuring the smooth running of all applicable IT infrastructure.


• The candidate will also be expected to provide essential end-user support for all in-house personnel as well all personnel on any project ongoing within the company at any given time while the employment persists.

Job Description

• We are looking for individuals who understand IT and are passionate about technological trends to join our technical team.

Duties and Responsibilities

• Analyzing data to recommend improvements to existing systems or processes.


• Setting up new computers, networks, and software for new employees


• Providing support to IT staff by answering phones, processing paperwork, and responding to user requests


• Supporting the maintenance of existing computer systems, including troubleshooting problems with hardware and software


• Assisting with computer network security by scanning for vulnerabilities and viruses


• Installing operating systems and other computer software applications on new computers


• Coordinating with other departments to ensure that all technological tools are working properly for the company.


• Collecting, analysing, and storing data for use in reports


• Providing technical support for computer hardware and software issues

Qualification

• Bachelor’s Degree in Computer Science or related field


• 3-5 years' experience in information technology management


• Comprehensive understanding of network architecture and client/server technology


• Strong problem solving and communication skills required.


• Experience in digital marketing with strong knowledge of social media


• Providing user training, support, advice and feedback


• Highly adept in Microsoft Office and Office 365 ERP


• Strong adeptness to Microsoft Teams


• Basic knowledge of programming on SharePoint


• Basic knowledge of cloud computing and internet security protocols


• Strong customer-facing skills


• Exceptional research capabilities.