Responsible for coordinating the agency office functions with regard to data entry, customer services, collecting, tracking & documentation of all insurance requests and other administrative works related to the smooth functioning of the office.
Responsibilities
Coordinate with each agency for all service related matters
Be a liaison officer between the agency office and Team Lead – Alternative Distributions
Processes and review insurance documentation and ensure that documents are complete
Pre and Post Loss Inspection Surveys
Monitor due dates and supervise process of servicing company assets.
Maintain company assets in good condition and properly tagged keep assets register updated.
Manage activities of vendors and service providers.
Manage fuel consumption, maintain appropriate records
Manage fuel cash advance
Handle all briefs from different teams and channels to the right source for implementationSupervise activities of cleaner and maintain office in neat conditions at all time
Supervise drivers, punctuality and neatness.
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Receive, sort and distribute daily mail/deliveries
Maintain the supply of stationeries
Maintain office HSE materials in place and well service
Keep and track production report, activation report, agent performance tracker
Reconciliation of receipting and commission data’s
Maintains Agents Files and ensure that their credentials are up to date
Tender petty cash request and reconcile position with the head office.
Administer all petty cash at the branch and maintain appropriate records.
Maintain office supply of inventory.
Assist with resolving problems relating to the office
Assist with administrative related problems
Requirements
Candidates should possess an HND / Bachelor's Degree
A minimum of one (1) year experience in an insurance company.
Working experience as a data management/ coordinating.
Intermediate knowledge of Microsoft Office Outlook, Word and Excel.