• Application Deadline: Wed, 31 May 2023 00:00:00 GMT
• Position: IT Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 - 6 years


• Location Lagos


• City Surulere


• Job Field ICT / Computer 
  

Responsibilities

• Monitoring major backhaul and upstream links (Ping/PRTG/Cacti)


• Maintaining 24x7 uptime of power system (Inverter/UPS)


• Remote support to field engineer (Port check / ip-check / frequency check / RF scan etc.)


• Ensure Upstream link uptime (Escalating the issue to the responsible body/Vendor/Engineer& close follow-up till resolution)


• BS monitoring (Escalating the issue to responsible body/Vendor/Engineer ----close follow up till resolution)


• Monthly Bandwidth Downtime reporting (Dolphin/MTN/Airtel)in Excel format


• Monthly BS Downtime reporting in excel format


• Remote support to field engineer on Firewall configuration and troubleshooting


• LAPTOP Configuration (Windows / Office/ Antivirus installation & activation


• LAN /WAN Survey


• Radio Link configuration / RF Path scan


• Radio link troubleshooting


• If required ready to climb up to 60 ft. in height


• CCTV Installation & NVR Configuration


• Biometric Installation & Configuration


• Firewall Installation / Configuration / Licence activation


• Router/switch/access-point installation & configuration


• Structural cabling/patching / testing/Rack mounting/ Fiber laying


• Flexible in shift working (Day/Night-as per duty roaster).

Requirements

• Interested candidates should possess an OND, HND or B.Eng in relevant fields with 2 - 6 years work experience.