Practice Lead, Managed & Outsourced Services at Signal Alliance

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4696
Job Views
159

Job Description



Job Description



  • Managing the entire employee life cycle of all outsourced Engineers

  • Identifying business opportunities and grow the revenue base of the practice

  • Monitoring the progress of outsourced projects, and managing service team members to ensure the team's objectives and sales goals are met

  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers

  • Sourcing and recruiting of technical resource (i.e. Software developers, Support engineers) to meet client’s requirement

  • Strategic development, management and implementation of the Managed Services plans to grow the practice

  • Ensuring profitable margins are met and maintained for the business


Requirements



  • First Degree or equivalent in any discipline

  • At least 6 years experience in HR space, preferably in a Consulting environment

  • Strong track record of technical recruitment experience.

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