Manager, Implementation at MasterCard

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
46993
Job Views
96

Job Description



Major Accountabilities



  • Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.

  • Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms.

  • Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.

  • Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities.

  • Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules.

  • Execute extensive and comprehensive initial end-to-end processing system impact analyses.

  • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products

  • Define, create, maintain and document standard and non-standard key customer processing implementation processes.

  • Provide training to CIS organization, other MasterCard organizations and the customer.


Education



  • Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.


Knowledge / Experience



  • Five to seven years of “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.

  • Strong payment transaction processing and industry business principles knowledge.

  • Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.

  • Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands


Skills/ Abilities



  • Ability to interact well with the customer, Sr. and Executive management

  • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment

  • Self Starter with ability to work independently

  • Strong project management skills

  • Ability to drive change in a technical work environment

  • Ability to coordinate processing theory /principles with business impact

  • Ability to lead matrix organizations and cross functional teams


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