Job Description
Responsibilities
- Recommend accessories/device enhancement for items purchased to customers.
- Attend to customer's difficulty and issues in making payments;
- Daily reconciliation of transactions and Stock.
- Maintain good and clean working environment which include proper arrangement of desk, stocks and accessories, etc
- Maintain accounting procedures in posting all transactions as directed by the accounts department.
- Transfer all faulty products to the appropriate department for onward return to the suppliers.
- Ensure that all products and accessories are tested immediately after purchase before customer takes delivery.
- Create and maintain a friendly working environment
- Keep record and current status of all customers’ items
- Work closely with customer care center to ensure that customer's product is given proper attention.
- Ensure display stands are fully stocked
- Inform customers about discounts and special offers
- Provide customer feedback
- Stay up-to-date with new products/services
- Meet weekly, monthly and quarterly sales target
- Learn how products work and how to troubleshoot issues with customers
- Any other assignment as may be given by the company.
Requirements
- Interested candidates should possess an HND or BSc in relevant fields with 1 - 4 years work experience.
Salary: N40,000 - N45,000 monthly.