Job Description
Job Summary:
The GBV Case Worker will be responsible for case management and psychosocial support of vulnerable women, including survivors of violence, in one of the project sites in Maiduguri.
General:
- Refrain from making false promises and commitments to the beneficiaries and work in the best interest of the IMC GBV Program.
- Foster a team spirit among GBV staff that is conducive to all staff improving their skills and knowledge base.
- Being compassionate, having empathy and being patient with beneficiaries
- Other duties as assigned by the supervisor to enable and develop the IMC/GBV program
Administration: Finances, Human Resources, and Logistics:
- Ensures that program needs at the field site are met with adequate operational support through regular meetings with project staff, Finance-Administration, Human Resources and Procurement Supervise the project staff, health staff and community volunteers supporting the project.
- Routinely monitor health staff performance according to their job description and set objectives and provide appropriate and timely feedback to health program staff regarding their performance.
- Coordinates with the Logistics department on delivery of essential drugs and medical equipment to the various health facilities and any other logistics needs for the project.
- Liaises with Finance department on payments needed for services intended for the project
Prevention of Sexual Exploitation and Abuse:
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
Compliance & Ethics:
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.
Main Responsibilities:
- Provide direct, one-on-one and ongoing case management services, including safety planning
- Provide direct, one-on-one emotional support to survivors throughout case management process including final case evaluation and closure
- Provide referrals for survivors to other services including child protection and specialized mental health services, accompany of survivors where appropriate and conduct follow- up to ensure appropriate services have been provided to the survivor.
- Identify gaps in referral services and report these gaps to the GBV Manager for action.
- Liaise with community volunteers for purposes of survivor follow-up as part of case management to individual survivors.
- Ensure survivor-centered services, including adherence to guiding principles of respect, confidentiality, safety and security and non-discrimination
- Complete and maintain case management records to maximize confidentiality and safety
- Participate in case review meetings and referral coordination meetings if needed
- Submit case management reports on a weekly and monthly basis
- Conduct an analysis of trends of GBV incidences and related information on a quarterly basis and present report to the GBV manager for advocacy and program future program
- Contribute to a positive team environment
- Practice self-care
- Maintain confidentiality and ethical conduct
Qualification and Experience:
- Educated to university level (First degree or HND preferably in social science or a related Field)
- Hausa language required; English language preferred
- Demonstrated commitment to helping others.
- Demonstrated discretion and good judgment
- Experience working with survivors of GBV an asset
- Previous training/experience in GBV programming an asset
- Comfort in living and working in Maiduguri
- This is a woman-only position. Qualified women applicants are encouraged to apply.