• Application Deadline: Mon, 26 Jun 2023 00:00:00 GMT
• Position: Restaurant Manager


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 3 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.


• Deliver superior service and maximize customer satisfaction.


• Respond efficiently and accurately to customer complaints.


• Organize and supervise shifts.


• Ensure compliance with sanitation and safety regulations.


• Manage restaurant’s good image and suggest ways to improve it.


• Control operational costs and identify measures to cut waste.


• Create detailed reports on weekly, monthly and annual revenues and expenses.


• Promote the brand in the local community through word-of-mouth and restaurant events.


• Recommend ways to reach a broader audience (e.g. discounts and social media ads).


• Train new and current employees on proper customer service practices


• Implement policies and protocols that will maintain future restaurant operations

Requirements and Skills

• Candidates should possess a B.Sc / HND / NCE / OND qualification with 1 - 3 years work experience.


• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.


• Proven customer service experience as a manager with ability to remember and recall ingredients and dishes to inform customers and wait staff.


• Strong leadership, motivational and people skills.


• Acute financial management skills.