• Application Deadline: Mon, 12 Jun 2023 00:00:00 GMT
• Position: Porter


• Job Type Full Time


• Qualification OND


• Experience 3 - 5 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Greet guests with a warm and welcoming demeanor upon their arrival at the hotel.


• Assist guests with their luggage, ensuring it is safely transported to their rooms.


• Provide information about hotel facilities, services, and local attractions to guests as requested.


• Offer assistance with any guest inquiries or concerns, promptly addressing and resolving them to ensure customer satisfaction.


• Collaborate with the front desk team to facilitate smooth check-in and check-out processes.


• Maintain a clean and organized lobby area, ensuring it is visually appealing at all times.


• Coordinate with housekeeping to ensure timely delivery of requested items to guests' rooms.


• Arrange transportation services, such as taxis or car rentals, for guests when needed.


• Monitor and report any suspicious activities or security concerns to the appropriate departments.

Requirements

• High School Diploma or equivalent.


• 3 - 5 years work experience.


• Proven experience in a customer service role, preferably in the hospitality industry.


• Excellent communication and interpersonal skills.


• Strong organizational abilities with keen attention to detail.


• Ability to work well under pressure and handle multiple tasks efficiently.


• Physical stamina and the ability to lift heavy objects (luggage, etc.).


• Professional appearance and a friendly, approachable attitude.


• Familiarity with local attractions and knowledge of the surrounding area.