• Application Deadline: Thu, 1 Jun 2023 00:00:00 GMT
• Position: Restaurant Shift Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Yaba


• Job Field Hospitality / Hotel / Restaurant 
  

Role Purpose

• The purpose of a Restaurant Supervisor is to manage the day-to-day operations of a restaurant in order to ensure that guests receive high quality service and that the restaurant meets its financial goals.


• This role involves overseeing staff, managing resources, liaising with suppliers, ensuring compliance with health and safety regulations, and resolving customer complaints.


• He/She is also responsible for developing strategies to increase customer satisfaction, boost revenue, and promote the brand.


• They ensure that the restaurant runs smoothly, and efficiently. They also monitor food quality, manage customer complaints, and develop staff to ensure the best service is provided.

Job Summary

• The Restaurant Supervisor is responsible for supervising staff in the restaurant, ensuring a high level of customer service is maintained at all times.


• The supervisor will oversee front-of-house operations, including greeting customers, and taking orders.


• The successful candidate should have excellent customer service skills, a good knowledge of food safety regulations, and strong leadership and organisational abilities.

Responsibilities

• Organize and coordinate shifts for restaurant staff


• Monitor food and beverage supplies and order stock as necessary


• Train and evaluate staff


• Supervise staff and ensure they adhere to health and safety regulations


• Develop and implement strategies to improve customer service and increase profits


• Handle customer queries and complaints


• Ensure restaurant compliance with health and safety regulations

Skills / Requirements

• A First Degree holder in Hospitality Management or any related discipline


• Organisational abilities


• Leadership skills


• Excellent customer service


• Ability to delegate tasks


• Interpersonal skills


• Conflict resolution


• Effective communication skills


• Ability to motivate and lead a team


• Good knowledge of food safety and hygiene regulations.

Remuneration

N70,000 Monthly.