• Application Deadline:
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 4 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Responsibilities

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment


• Evaluate and install computer hardware, networking software and operating system software


• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate. access and use of computer networks


• Provide problem-solving services to network users


• Perform routine network start up and close and maintain control records


• Perform data backups and disaster recovery operations


• Install, maintain, troubleshoot and upgrade Web-server hardware and software


• Implement network traffic and security monitoring software, and optimize server performance


• Perform Web-server backup and recovery operations

Work Conditions And Physical Capabilities

• Repetitive tasks


• Attention to detail


• Fast-paced environment


• Tight deadlines


• Sitting

Required IT Skills

• Networking software


• Networking hardware


• Networking security


• Servers

Requirements

• B.Sc / HND in Computer Science, Electronic Engineering, Computer Engineering or a related field


• 1-4 years’ experience in the IT field, including experience as a Systems/Network Administrator, or a technical support role


• Cloud architectures and services, Relational databases (SQL), Software architecture, Database administration, IT equipment installation and configuration, IT support, Programming, Troubleshooting


• Knowledge and experience in networking, systems administration, and the installation and maintenance of CCTV cameras/biometric machines


• The ability to work with complex problems where analysis of situations or data requires review


• Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email