Day-to-day administration of ICT infrastructure relating to servers, printers, network& security devices, software and other terminals deployed by the company.
Perform network design and capacity planning.
Installs and maintains network file servers and network operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation.
Provides second level technical support to users concerning network system operations.
Diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate.
Installs, configures, and maintains multi-user software to be accessed from file servers.
Administer and maintain end user accounts, permissions, and access rights.
Installs, configures, and maintains network cabling and other networking equipment such as hubs, switches, and UPS.
Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
Works with ICT Administrator in planning, installation, and documentation of network topology and Virtual Desktop Infrastructure (VDI)
Assists ICT Administrator with the maintenance of VOIP phone system.