• Application Deadline:
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Rivers


• City Port Harcourt


• Job Field Administration / Secretarial 
  

Job Description

• Respond to incoming calls/messages and direct them as appropriate.


• Respond to visitors’ questions professionally and courteously.


• Greet and receive visitors and respond to them as appropriate.


• Register new employees in the biometric attendance machine


• Retrieve attendance records from the biometric machine and analyse them using the required template.


• Review staff attendance daily and send weekly/monthly attendance reports.


• Logs information on calls and mails received and maintains detailed and accurate records.


• Maintains staff attendance register and gives monthly attendance and manhour report.


• Receive, register, sort, and deliver incoming mail (letters and packages) to appropriate staff.


• Screens telephone calls and enquiries.


• Receives and documents gate tags details from visitors.


• Liaises with the Security team to ensure that only permitted visitors are granted access.


• Notify Security guards about unescorted guests and emergency situations.


• Confirm visitors’ appointments with security personnel.


• Directs cleared visitors into the meeting room or appropriate office.


• Assist the Admin officer in populating the stationery and consumable bin card on the spreadsheet.


• Ensure the front desk is tidy, presentable and equipped with all the necessary supplies.


• Ensure and maintain Occupational health and safety standards in the front desk.


• Participate in hazard reporting, toolbox talks, and safety meetings.


• Other duties may be required by the HR team.

Qualifications, Experience and Competencies

• Minimum of HND / B.Sc. in Administration, Sciences, Social sciences or Humanities


• Minimum of one (1) year relevant experience. Experience as a front desk officer or a receptionist in a reputable organization is an added advantage.


• Attention to details.


• Interpersonal skills and Communication skills(Written, Verbal, Presentation)


• Record Management


• Proficient in the use of Microsoft Office


• Excellent time management and problem-solving skills.


• A self-starter, well-organized, and a prolific multi-tasker.