• Application Deadline: Mon, 12 Jun 2023 00:00:00 GMT
• Position: Telesales Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• Job Field Media / Advertising / Branding  , Sales / Marketing / Retail / Business Development 
  

Job Summary:

Telesales Executive will be responsible for generating sales leads and converting them into customers over the phone. He/she will engage with potential customers, provide information about products or services, address inquiries, and close sales deals. Telesales Executives will play a crucial role in achieving sales targets and contributing to the growth and profitability of the organization.

Duties:

• Contact potential customers via telephone to promote products or services.


• Identify and qualify sales leads through cold calling, warm calling, and follow-up calls.


• Present and explain product or service information to customers.


• Address customer inquiries, provide accurate and relevant information, and resolve concerns or issues.


• Meet or exceed sales targets and quotas.


• Maintain customer databases and update customer information.


• Collaborate with the sales team to develop effective sales strategies and techniques.


• Prepare and submit sales reports and forecasts to the sales manager.


• Continuously update product knowledge and stay informed about industry trends and competitors.

Skills Required:

• Excellent verbal communication and interpersonal skills.


• Persuasive and convincing ability.


• Active listening skills to understand customer needs and preferences.


• Resilience and ability to handle rejection.


• Strong negotiation and closing skills.


• Good time management and organizational skills.


• Ability to work well under pressure and meet deadlines.

Knowledge Required:

• Understanding of sales principles and techniques.


• Familiarity with the products or services being offered.


• Knowledge of customer service practices.


• Basic understanding of the industry, market trends, and competitors.

Education and Experience Required:

• Candidates should possess a B.Sc / HND.


• Proven experience in telesales, preferably in a similar industry.


• Demonstrated track record of achieving sales targets.


• Training or certification in sales techniques or customer service is a plus.

Remuneration: N150,000 (Gross)