Job Description
Responsibilities
- Grow customer pipeline within the SME segment for the client
- Generate and qualify leads within assigned territories for immediate conversion
- Grow customer base in alignment with approved sales targets.
- Acquire and onboard customers to achieve sales objectives.
- Facilitate network coverage expansion Identify growth opportunities and existing coverage gaps in cities of operation.
- Acquire access and submit relevant documentation for site surveys
- Sales of Security guard deployments.
- Achieve Return on Investment (ROI) targets within coverage areas.
- Customer Relationship Management Cultivate and maintain cordial customer relations with small and medium enterprises on the client's customer base to achieve high retention
- Reporting Provide management with necessary sales reports, budgets, sales plan and market analysis for the region.
- Ensure reports contribute to business insight
- Decision-making, and minimizing overall report burden.
- Closing Coordinate with relevant technical and service delivery teams to deliver an excellent onboarding experience for the customer.
- Coordination and support of client-initiated Request for Proposal (RFP), Request for Information (RFI), and Request for Tender (RFT).
Educational Qualifications & Functional Skills
- BSc. or HND in Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding of communications Network, Experience in a b2b, B2C sales environment; field sales, consistent track record of success in achieving product effectiveness and customer experience targets.
- Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting.
- Good Microsoft office suite competence.
- Exemplary communication skills - both face-to-face and over the telephone.
- Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 2 years’ experience within the telecoms, FMCG space or the banking/insurance sector; knowledge of the retail market, competitor behavior, and strategy, including related product dynamics and product management.
- Must demonstrate interpersonal capabilities and leadership.
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
- Dimensions.