Hotel Manager at Nugget Continental Hotel & Tours

Job Overview

Location
Lagos, Kebbi
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
47624
Job Views
87

Job Description



Responsibilities



  • Marketing and promotions: The manager will be responsible for creating and executing marketing and promotional campaigns to attract new customers and retain existing ones.

  • Ensuring quality control: The manager is responsible for ensuring food quality, consistency, and presentation meet the restaurant's standards. This may involve taste-testing food, inspecting preparation areas, and ensuring kitchen equipment is clean and functioning properly.

  • Hiring and training staff: The restaurant manager is responsible for hiring and training new staff members, ensuring they understand the restaurant's policies and procedures, and providing ongoing training as needed.

  • Managing staff: The manager is responsible for scheduling staff, managing their performance, and ensuring they are meeting customer service standards.

  • Managing inventory: The manager is responsible for ensuring the restaurant has adequate inventory, ordering supplies, and managing inventory levels to minimize waste and control costs.

  • Managing finances: The manager is responsible for managing the restaurant's finances, including creating and managing budgets, forecasting revenue, and managing expenses.

  • Ensuring compliance: The manager is responsible for ensuring the restaurant complies with all local, state, and federal regulations, including health codes and labor laws.

  • Resolving customer issues: The manager is responsible for resolving customer complaints and ensuring customer satisfaction.


Requirements



  • Bachelor’s Degree in Hospitality, Business Administration, or a relevant field.

  • A minimum of 3 years experience in hotel management

  • Strong understanding of hotel management best practices and data entry software.

  • Outstanding interpersonal communication and customer service skills.

  • Exceptional leadership abilities with great attention to detail.


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