Providing timely and apt Technical Support to the customers so that Customer Satisfaction levels are highest.
Follow-ups on the trial and commercial runs at customers.
Support revenue generation through technical support, the sale of spare parts and services.
Develop higher competence levels of the technical team through knowledge sharing and training.
Develop cross-platform knowledge and technical skills for various types of aseptic filling machines
Qualifications
Candidates should possess a B.Tech / HND in Engineering
Must have 8-15 years of experience in Aseptic Packaging Company
Skills and Competencies:
Excellent team player and ready to quickly adapt to functional and departmental changes.
Result-oriented with a sharp focus on achieving targets set by Technical Services Department.
Self-motivated with a passion for excelling in the functional role.
Maintain excellent customer relationships, and customer happiness/satisfaction and ensure business continuity with all clients.
Always ready to provide quick technical support to customers either by onsite or off-site support.
Hands-on Work Experience of 8-10 years on Tetrapak Machines is a must. Must have carried out TPMS events on Tetrapak machines (TBA19, TBA8, A3 Speed, A1 etc.)
Electro-Mechanical training on similar aseptic filling machines is preferable.
Knowledge of Aseptic Packaging Technology is preferable.
PLC troubleshooting for Allen Bradley, Siemens, GE Fanuc and others.
Basic Knowledge of working principles of Electro-Mechanical instruments, equipment and technology is a must with soft ( computer) skills