Our company is looking for a Service Supervisor who will be responsible for overseeing all the service-related activities and operations in the office.
The ideal candidate will have technical knowledge in UPS, AVR, and Electrical drawings amongst others.
This person should have a working knowledge of safety requirements as it relates to Low/High Voltage Systems, among others. Great interpersonal skills as he will interface with internal stakeholders.
Responsibilities
Maintain, troubleshoot, repair, recondition, and installation of service low and high voltage Uninterruptible Power Supply (UPS) systems.
Review electrical drawings, prepare scopes of work, and manage electrical projects interface with customers concerning AVR/UPS status and provide detail report of findings provide recommendations pertaining to UPS and electrical systems on site, subject to ratification of the UPS Team lead.
Perform preventive maintenance on UPS and AVR
Attend meetings with Client and Sales Team/ provide corrective solution to site issues.
Comply with all company policies, procedures and standards.
Installations of Surge Protection systems {Class-1, Class-2 & Class-1/-2 Compactable}.
Installation of Earthing and Lightning Arrestor Systems
Installations of Solar Street Lightning System.
Evaluate and ensure each project meets specific viability and building criteria.
Ensure prompt and complete resolution of client inquiries and complaints.
Conduct engineering site audits to collect structural, electrical, and related site information for use in the design of residential or commercial solar power systems.
Comply with all company policies, procedures and standards.
Develop and submit site reports pertaining to UPS and AVR.
Provide on-the-job training to electricians and other trades as assigned.
Must operate within division policy guidelines using independent judgment in achieving assigned objectives.
Skills / Requirements
Candidates should possess a Bachelor's Degree qualification with 7 - 10 years work experience.
Possess Electrical/UPS OEM training desired (Kstar/Liebert/Emerson, APC/MGE, EATON/Powerware, Siemens, and ABB UPS).
Great interpersonal and communicaion skills.
Must comply with all safety policies, practices and procedures.
Technical skill and competence pertaining to UPS and AVR.
Possesses Knowledge and skills to operate electrical diagnostic.
equipment/Analyzer and provide recommendations based upon equipment diagnostics.
Thorough knowledge of electrical drawings and schematics.
Ability to improvise when best solutions are not available.
Knowledge of single-line electrical drawings.
Understanding of commercial power supply, UPS and generator interface.
Working knowledge of safety requirements while working on Low/High voltage systems.
Familiar with the Electrical Code and site implications.