• Application Deadline:
• Position: Settlement & Reconciliation Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Yaba


• Job Field Customer Care 
  

Job Responsibilities

• Handle settlement of all POS & Card Transactions.


• Reconcile all POS Accounts / WEB transactions against merchants.


• Ensure wrong postings of transactions are reversed.


• Handle settlement complaints (Shortages and Non-settlement).


• Respond and process chargeback dispute/resolution.


• Perform collections and settlements reconciliation and provide report to Head, reconciliation, and settlement.


• Support each bank relationship officer and E-business team in resolving settlement and reconciliation issues.


• Attend to all queries from clients on payments and ensure they are resolved promptly.


• Liaise with Bank Settlement team to ensure reconciled funds are transferred to the settlement account.


• Carry out income/fee’s reconciliation with Settlement banks, NIBSS and other clients and ensuring value is transferred to the account promptly.


• Ensure daily reconciliation of and correct postings of all cards and other electronic channels transactions.


• Verify the incoming and outgoing payment reports.


• Liaise with Bank reconciliation team to ensure reconciled funds are transferred to settlement account

Qualification

• Minimum of 2 years experience in the same role


• HND/BSC in related fields.